WE DO NOT ACCEPT ORDERS FROM FREE EMAIL PROVIDERS (like Yahoo.com, USA.net or Hotmail.com)

WE AUTHORIZE ALL ORDERS MANUALLY

WE TRACE ALL IP ADDRESSES

Because the FBI is conducting an ongoing investigation of credit card fraud and piracy we automatically investigate all orders for possible fraud. All incidents of attempting to gain unauthorized access to our secure server are then referred to our regional US Secret Service Office in Washington.

When someone cannot supply the correct information for the card account they are attempting to use, we can only assume that they are not the owner of the card account, and do not have permission from the true account holder to use the card.

This constitutes credit card fraud, which is a Federal offense. Credit card companies do not take fradulent card activity lightly, and neither does the U.S. Government, or foreign governments. This offense is viewed by the Government as comparable to counterfeiting currency, as it has a negative impact on the country's economic stability. That is why the investigation of this type of crime is done by the Treasury Department.

The Secret Service, an agency of the Treasury Department, handles law enforcement related to both credit card fraud and computer-related fraud (as well as other tasks, such as protecting the President), as follows---

The Secret Service is a criminal law enforcement agency which operates under the provisions of Title 18 of the United States Code, Section 3056. Under Section 3056, Subsection (b), the Secret Service is specifically authorized to detect and arrest any person who violates federal criminal laws relating to coins, obligations, and securities of the United States and foreign governments, electronic fund transfers, credit or debit card fraud, false identification documents or devices, and certain laws relating to financial institutions. Additionally, pursuant to Title18 of the United States Code, Sections 1029 and 1030, the Secret Service is specifically charged with the authority to investigate offenses concerning fraud and related activity in connection with computers and/or access devices. See Title 18 U.S.C. 1030(d), Fraud and related activity in connection with computers ("The United States States Secret Service shall ... have the authority to investigate offenses under this section.").

FEDERAL BUREAU OF INVESTIGATION

NATIONAL COMPUTER CRIME SQUAD

Contact the FBI's National Computer Crime Squad through the Washington Metropolitan Field Office at (202) 324-9164.

The FBI's National Computer Crime Squad (NCCS) investigates violations of the Federal Computer Fraud and Abuse Act of 1986. These crimes cross

multiple state or international boundaries. Violations of the Computer Fraud and Abuse Act include intrusions into government, financial, most medical, and

Federal interest computers. Federal interest computers are defined by law as two or more computers involved in the criminal offense, which are located in

different states. Therefore, a commercial computer which is the victim of an intrusion coming from another state is a "Federal interest" computer.

COMPUTER CRIMES THE NCCS INVESTIGATES INCLUDE -

• Intrusions of the Public Switched Network (the telephone company)
• Major computer network intrusions
• Network integrity violations
• Privacy violations
• Industrial espionage
• Pirated computer software
• Other crimes where the computer is a major factor in committing the criminal offense

PROCEDURES THE COMPUTER USER SHOULD INSTITUTE BOTH PRIOR TO BECOMING A COMPUTER CRIME VICTIM AND AFTER A

VIOLATION HAS OCCURRED INCLUDE -

• Placing a login banner to ensure that unauthorized users are warned that they may be subject to monitoring.
• Turn audit trails on.
• Consider keystroke level monitoring if adequate banner is displayed.
• Request trap and tracing from your local telephone company.
• Consider installing caller identification.
• Make backups of damaged or altered files.
• Maintain old backups to show the status of the original.
• Designate one person to secure potential evidence.
• Evidence can consist of tape backups and printouts. These should be initialed by the person obtaining the evidence. Evidence should be retained in a
• locked cabinet with access limited to one person.
• Keep a record of resources used to reestablish the system and locate the perpetrator.

For notices to alert users to potential security problems and information on related subjects, contact the Computer Emergency Response Team (CERT) or the

Forum of Incident Response and Security Teams (FIRST). CERT and FIRST are separate organizations not affiliated with the FBI. Persons desiring to

contact the FBI's National Computer Crime Squad regarding a computer crime matter should do so by calling the telephone number listed on this page. Do

not send e-mail to CERT or FIRST intended for the FBI.

ADDITIONAL ACTIONS AVAILABLE TO PROTECT THE COMPUTER USER INCLUDE -

• Encryption of files.
• Encryption of transmissions.
• Use of one-time password generators.
• Use of Kerberos.
• Use of secure firewalls.

The FBI's National Computer Crime Squad, located within the Washington Metropolitan Field Office, has national jurisdiction, and coordinates many of its

investigations with FBI counterparts in foreign countries where a case shares mutual interest. The NCCS includes personnel who have:

• Degrees in the computer sciences.
• Prior work experience in industry and academic institutions.
• Basic and advanced commercial training.
• Knowledge of basic data and telecommunications networks.
• Experience with UNIX and other computer operating systems.

Contact the FBI's National Computer Crime Squad through the Washington Metropolitan Field Office at (202) 324-9164.